Ray and I have been in our beautiful home for five years now. When we moved in we bought a brand new Maytag washer and dryer. Well, the washer is now having fits so we called our American Home Shield insurance policy holder to see about getting it fixed. They contacted Sears who we bought if from, and they sent a technician out to the house last Thursday the 11th. They needed to order a part to fix the transmission since it was going out. We got back into town on Thursday to be prepared for the guy to show up Friday between 8-12 to fix the washer. Friday morning he called us asking if we have the part for the washer. Come to find out the 1st guy who originally came out to the house went on vacation and never ordered the part we needed. It is now going on 2 weeks that we have been unable to use our washer.
One of the things I looked forward to the most when buying our own home was having a washer and dryer! Can you imagine trying to pack for a trip with very few clean clothes for yourself, much less an 8 month old!
Ray spent half the day on the phone trying to figure out how they could have dropped the ball on something so simple. Now we are going on 3 weeks without a washer and our second trip to Harvey Washbangers to get our clothing done.
4 years ago